Review Widget Customisation in reputation management is not just about making reviews look good; it's about strategically leveraging customer feedback to boost reputation, build trust, and drive conversions. By personalising review widgets to align with brand identity and audience preferences, businesses can harness the full potential of their online reviews and thrive in the digital landscape. 

Keeping this in mind, we introduce the new and improved Review Widget customisation feature. This powerful tool allows you to create and tailor review widgets to perfectly match your brand's style, content, and preferences. Whether you're a seasoned user or just getting started, this guide will walk you through the process of creating and customising your review widgets step by step.


1. Accessing the Review Widget Customisation Tool

To get started with customising your review widgets, click on Reputation and navigate to the Widgets tab. 

Click the "Create New Widget" button to begin crafting your custom review widget. Alternatively you can also choose from the existing template from the templates tab.

2. Layout Tab: Configuring Widget Structure

In the "Layout" tab, you can define the fundamental structure of your widget:

  • Select your preferred widget type: List, Masonry, Grid, or Legacy. The Legacy widget type retains the characteristics of our original widget style, primarily for backward compatibility, and offers limited customization options.
  • Choose the source of your reviews, such as GMB and FB.
  • Define the maximum number of reviews you wish to showcase.
  • Toggle the option to enable or disable the "Powered by" section that is displayed at the end of the review widget.

3. Content Tab: Editing Widget Header and Description

In the "Content" tab, you can fine-tune how your widget appears:

  • Enhance Widget Title and Description: Craft compelling and on-brand widget titles and descriptions. Customise them to effectively communicate your message.
  • Header Section Customisation: In the header section, you have the option to enable/disable the display of the rating, total review count, and "Write a review" button within the widget.

4. Appearance Tab: Choosing Themes and Colours

The "Appearance" tab gives you control over the visual style of your widget

  • Choose from Light, Dark, or create a Custom theme.
  • If you opt for Custom theme, customise individual component colours such as widget heading colour, reviews colour, star rating colour, Background colour, Border colour and more.

5. Settings Tab: Fine-Tuning Widget Behaviour

In the "Settings" tab, you can further refine your widget's behaviour:

  • Enable or disable review elements like the display of the review date and reviewer icon.
  • Choose to exclude reviews containing no description.
  • Generate an embed code for your website. Copy the provided code and paste it into the HTML of your website to display your widget where you want it.

Alternatively you can also copy code directly from the copy code icon at the top right of the widget screen

6. Saving, Naming, and Managing Your Widgets

Give your widget a meaningful name for easy reference. You can view all your saved widgets in the saved widgets tab. Choose to save your widget for later use or make it live immediately.

You can also delete widgets you no longer require by clicking on the triple-dot menu at the widget's upper corner.


With our Review Widget Customisation feature, you have the flexibility to create stunning review widgets that align with your brand's identity. Customize the layout, content, appearance, and settings to create widgets that captivate your audience and enhance your online reputation. Start creating your custom review widgets today and make a powerful impression in the digital world.