Connecting Microsoft Teams allows video meeting links to be generated automatically for scheduled appointments. When Microsoft Teams is selected as the meeting location, a unique Teams link is created for each booking and shared with all participants through the calendar invite.
This removes manual setup and ensures every virtual meeting is ready to join with a single click.
TABLE OF CONTENTS
- How Microsoft Teams Works With Appointments
- Connecting Microsoft Teams
- Adding Microsoft Teams to a Calendar
- Using Microsoft Teams in Appointments
- Important Notes
- Limitations
- FAQs
- Need More Help?
How Microsoft Teams Works With Appointments
When Microsoft Teams is connected, it becomes available as a meeting location option across supported calendars.
For every new booking where Microsoft Teams is selected:
A unique meeting link is generated automatically
The link is attached to the appointment
Participants receive the link in the calendar invite
No separate meeting creation is required.
Connecting Microsoft Teams
Microsoft Teams can be connected from either profile settings or calendar connection settings. Both methods enable the same functionality.
After authentication is completed, Microsoft Teams appears as an active video conferencing option and is ready to use.
Adding Microsoft Teams to a Calendar
Once connected, Microsoft Teams can be selected as the meeting location for any supported calendar.
When saved, all future appointments created on that calendar will automatically include a Microsoft Teams meeting link.
Using Microsoft Teams in Appointments
For Teams links to generate correctly:
The assigned team member must have Microsoft Teams connected
Microsoft Teams must be selected as the meeting location
The appointment must be saved or booked
Each booking generates a new, secure meeting link.
Important Notes
Microsoft Teams must be connected separately from email or calendar services
Only one Microsoft Teams account can be connected per user
The same Teams account can be reused by the same user across multiple workspaces
Removing the Teams connection disables automatic link generation for future bookings
Limitations
Only Microsoft Teams Work or School accounts are supported
Personal Microsoft Teams accounts are not eligible
Class-style booking calendars do not currently support dynamic Teams links
FAQs
Q: Which calendars support automatic Microsoft Teams links?
Personal booking, round-robin, collective, and service calendars support automatic Teams links.
Q: Can Microsoft Teams be used with event-style calendars?
Yes, but the meeting link must be created manually and added as a custom meeting location. This creates a static link.
Q: Why don’t I see Microsoft Teams as an option?
Ensure the Teams account is connected and the assigned team member has completed authentication.
Q: What happens if I remove the Microsoft Teams connection?
New appointments will no longer include Teams meeting links.
Need More Help?
For additional guidance on video conferencing, calendar connections, or appointment setup, use the in-app help search to explore related knowledge base articles or contact support for assistance.