Error 30034 typically occurs when attempting to send a message to a U.S. number from a 10DLC number that is not associated with a registered A2P campaign.
This error usually indicates that the system was unable to process the request due to missing, invalid, or expired credentials.
Common Scenarios
You might see Error 30034 when:
Sending emails or SMS
Processing payments
Connecting a third-party integration
Triggering an automation/workflow
Possible Causes
Error Description: You attempted to send a message to a U.S. number from a 10DLC number that is not associated with a registered A2P campaign.
You are sending messages to the US using a US 10DLC number that is not associated with an approved A2P 10DLC Campaign.
Possible Solutions
- Associate your US 10DLC number with a registered A2P Campaign by adding it to the corresponding Messaging Service via the leadconnector.
- Alternatively, you can also use a different number that is already associated with an approved A2P Campaign to send messages in the US.
IMPORTANT: In some cases, resolving this error may require business verification. If we (or the provider) requests it, please have these ready: EIN letter (CP-575 or 147C) and send it to us and we’ll guide the next steps.