Phone System • Toll-Free Verification • SMS Compliance
Campaign Verify (CV) Token Requirements for Political Toll-Free Messaging
As of February 17, 2026, Political Election Campaign toll-free messaging requires a valid Campaign Verify (CV) Auth Token during Toll-Free Verification. This requirement applies to new political toll-free verification submissions and existing approved toll-free numbers used for political election messaging.
  • New political toll-free verifications require a valid Campaign Verify Auth Token.
  • Existing approved toll-free numbers used for political election messaging must also comply.
  • Messaging that does not meet the requirement may be rejected or restricted.
1

What Is a Campaign Verify Auth Token?

A Campaign Verify Auth Token is a verification credential required for Political Election Campaign messaging using toll-free numbers. Campaign Verify issues the token after completing its political organization verification process. Campaign Verify Auth Tokens are issued by Campaign Verify, not by the messaging platform.

2

Who Must Use a Campaign Verify Auth Token?

The Campaign Verify requirement applies to:

  • Political organizations using toll-free numbers for Political Election Campaign messaging
  • New political toll-free verification submissions
  • Existing approved toll-free numbers used for political election messaging
  • Agencies managing Toll-Free Verification on behalf of a political end business

Important: Use the identity of the actual end business or sender in the verification. Do not submit the agency, reseller, or software platform as the legal entity unless it is the actual sender.

Non-political toll-free messaging does not require a Campaign Verify Auth Token.

3

How to Obtain a Campaign Verify Auth Token

Campaign Verify issues the token after verifying the political organization. Obtain the token before completing the Political Election Campaign portion of Toll-Free Verification.

  1. Go to CampaignVerify.org.
  2. Complete Campaign Verify's verification process.
  3. Obtain your Campaign Verify Auth Token.
  4. Copy the token for use during Toll-Free Verification.

Important: Campaign Verify, not the messaging platform, issues Campaign Verify Auth Tokens.

4

How to Add the Token During Toll-Free Verification

Enter the Campaign Verify Auth Token as part of the political Toll-Free Verification submission. The remaining verification information should accurately describe the end business, messaging use case, consent process, and sample messages.

  1. Open the sub-account that owns the toll-free number.
  2. Go to Settings → Phone System → Manage Numbers.
  3. Locate the toll-free number and click Verification Required.
    Manage Numbers showing a toll-free number requiring verification
  4. Complete the required business, contact, location, messaging, consent, and sample-message information.
  5. Select Political Election Campaign as the applicable use-case category.
  6. Enter the valid Campaign Verify Auth Token.
    Toll-Free Verification showing the political use case and Campaign Verify Auth Token field
  7. Review and submit the Toll-Free Verification request.
5

Frequently Asked Questions

Q: Do I need a Campaign Verify token for non-political toll-free messaging?
No. The Campaign Verify Auth Token requirement applies to Political Election Campaign toll-free messaging.
Q: Where do I get a Campaign Verify Auth Token?
Campaign Verify issues the token after its verification process. The messaging platform does not issue Campaign Verify tokens.
Q: What happens if I do not provide a valid Campaign Verify Auth Token?
Political toll-free messaging that does not meet the requirement may be rejected or restricted.
Q: Do existing approved political toll-free numbers still need a token?
Yes. Existing approved toll-free numbers used for political election messaging are also subject to the Campaign Verify requirement.
Q: Is Toll-Free Verification the same as A2P 10DLC registration?
No. Toll-Free Verification applies to toll-free messaging, while A2P 10DLC applies to eligible local 10-digit numbers. These are separate registration paths.
6

Need Help?

  • You do not have a Campaign Verify Auth Token: Complete the required political organization verification through Campaign Verify before submitting the political Toll-Free Verification request.
  • The toll-free number shows Verification Required: Open the verification flow from Settings → Phone System → Manage Numbers and complete all required information.
  • Your political verification is rejected or restricted: Confirm the Campaign Verify Auth Token is valid and that the submitted business and messaging information accurately represents the actual end sender.
  • You are submitting on behalf of a client: Use the identity and information of the actual political end business or sender rather than the agency or reseller.
  • Still need assistance? Contact your administrator or support team with the affected toll-free number and verification details.