Verify email addresses during the Contact Import process to help identify invalid addresses before using them for email communication. This feature lets you import contacts and initiate email verification in a single workflow, reducing the need for separate verification steps. You can also monitor verification progress through Bulk Actions to maintain cleaner contact lists and improve email deliverability.


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What is Email Verification During Contact Import?


Email Verification During Contact Import allows you to initiate email verification when importing contacts. By checking email addresses during the import process, you can identify potentially invalid addresses before using your contact lists for email campaigns and other communications.


The feature adds an optional verification checkbox to the final step of the existing Contact Import workflow.

Instead of importing contacts and initiating verification as separate tasks, you can enable both within the same process.


Once the import starts, you can monitor verification progress through Bulk Actions, where the process displays Processing and Completed statuses.


Important: Email verification helps identify invalid addresses but does not guarantee that every email will reach the recipient's inbox.

Key Benefits of Email Verification During Contact Import


Verifying email addresses as you import contacts helps improve data quality and reduces the effort required to prepare contact lists for email communication. By incorporating verification into the import workflow, you can identify potential problems earlier and maintain more reliable contact information.

  • Improved Email Deliverability: Identify invalid email addresses before using them for email communication to help reduce delivery failures and bounce rates.

  • Cleaner Contact Lists: Identify problematic email addresses during import to maintain better contact data quality.

  • Simplified Import Process: Initiate contact import and email verification within the same workflow instead of managing them as separate tasks.

  • Reduced Manual Effort: Eliminate the need to manually initiate a separate verification process after importing contacts.

  • Better Sender Reputation Protection: Reduce the risk of sending emails to invalid addresses that could negatively affect your sender reputation.

  • Easy Progress Tracking: Monitor verification progress from Bulk Actions using Processing and Completed statuses.


How Email Verification Works During Contact Import


Email Verification During Contact Import introduces an optional verification step into the existing CSV import workflow. Understanding when this option appears and how it connects to contact import helps you prepare your contact lists for future email communication.


The process follows the standard Contact Import workflow, with an additional option available before starting the import.


Email Verification Checkbox


The final step of Contact Import includes a checkbox for enabling email verification. When selected, this checkbox allows you to initiate email verification as part of the import process.

  • The verification option is available during the final step of Contact Import.

  • You can choose to enable verification before starting the import.

  • Email verification starts as part of the same workflow.

  • You can monitor verification progress from Bulk Actions.


Email Verification and Contact Import


Email verification and CSV validation serve different purposes.


Email Verification: Checks email addresses to help determine whether they appear valid for email communication. For example, an email address may have the correct format but still belong to an inactive or nonexistent mailbox.


Tracking Email Verification Progress in Bulk Actions


Bulk Actions provides a centralized location for monitoring contact import operations and their progress. When you enable email verification during import, you can use Bulk Actions to follow the verification process and identify when processing has finished.


Accessing Bulk Actions


After initiating a contact import with email verification enabled, navigate to:


Contacts → Bulk Actions


Locate the relevant action to monitor its status.


The verification process displays the following statuses:

StatusDescription
ProcessingEmail verification is currently being processed.
CompletedThe verification process has finished.


Reviewing Bulk Action Details


The Bulk Actions interface also provides general reporting tools for tracking contact import operations. Depending on the action type, you may be able to:

  • View the status of a bulk operation.

  • Filter actions by status, type, user, or date.

  • Select Show Stats to review available job statistics.

  • Download available import error logs for troubleshooting.


Note: The availability and format of verification-specific results may differ from standard contact import statistics.

A Completed status confirms that processing has finished. It does not mean every email address passed verification.

How to Enable Email Verification During Contact Import


Enabling email verification during Contact Import allows you to initiate verification while uploading contact information.

Preparing your CSV file correctly, mapping the appropriate fields, and selecting the verification option help ensure that the import is configured as intended.


Follow these steps to enable email verification when importing contacts.


Step 1: Navigate to Contacts

  1. Log in to your account.

  2. Select Contacts from the left navigation menu.

  3. Click Import to open the import workflow.


Step 2: Select Contacts to Import

  1. Upload the CSV file containing your contact information.

  2. Select the appropriate import option, such as creating new contacts or updating existing contacts.

  3. Continue to the field mapping step.


Note: Contact imports support CSV files. Ensure your file includes the contact information you want to import and that the Email column contains the appropriate email addresses.


Step 3: Map Your Contact Fields

  1. Review the columns detected from your CSV file.

  2. Map each column to the corresponding contact field.

  3. Ensure the column containing email addresses is mapped to Email.

  4. Review the remaining field mappings.

  5. Continue to the final import step.


Correct field mapping helps ensure imported information appears in the appropriate contact fields.


Step 4: Enable Email Verification

  1. On the final step of Contact Import, review your import settings.

  2. Locate the email verification checkbox.

  3. Select the checkbox to enable email verification during the import process.

  4. Review any remaining import preferences and required confirmations.


Selecting this option initiates email verification as part of the contact import workflow.


Step 5: Start the Contact Import

  1. Confirm that your import settings are correct.

  2. Click the button to begin the bulk import.

  3. Allow the import and verification processes to proceed.


Email verification starts as part of the import workflow when you enable the option.




Step 6: Monitor Verification Progress

  1. Navigate to Contacts → Bulk Actions.

  2. Locate the corresponding import-related verification action.

  3. Review its status.

  4. Monitor the action until its status changes from Processing to Completed.

  5. Review any available action details or results.


Important: Completing verification does not guarantee that every verified address will accept email. Continue following email deliverability best practices, including obtaining appropriate consent before communicating with imported contacts.

Frequently Asked Questions


Q: Does email verification guarantee that an email will reach the recipient's inbox?

No. Email verification helps identify potentially invalid addresses, but delivery also depends on factors such as sender reputation, recipient mail server settings, spam filters, and mailbox availability.


Q: Is Email Verification During Contact Import the same as automatic verification before sending an email?

No. Import-time verification starts from the Contact Import workflow. Email verification is also available before sending and through workflow actions. These are different ways to check email addresses.


Q: Does enabling email verification during import automatically remove invalid contacts?

The available documentation does not confirm whether invalid email addresses cause contacts to be excluded from the import or whether contacts remain available with their verification results.


Q: Can I download a report of valid and invalid email addresses after verification?

Bulk Actions provides statistics and downloadable error logs for supported operations. The availability of a dedicated report for the import-time email verification process has not been confirmed.


Q: Can I use email verification when importing both Contacts and Opportunities?

You can import Contacts and Opportunities together. However, the available documentation confirms the verification option within Contact Import only. Its availability for combined imports has not been confirmed.