Conversations View
The Conversation left panel is a new addition to the Conversations UI, which helps users filter conversations & perform various actions on them. Fea...
Fri, 26 May, 2023 at 1:28 PM
Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effec...
Tue, 18 Jul, 2023 at 11:36 AM
Q. What attachment types are supported in Conversations? A: Conversations supports the following attachment types: .pdf, .docx, .doc, .csv, .xlsx, .x...
Wed, 3 Jul, 2024 at 10:39 AM
This document explains how to use the workflow action - Log External Call, to log calls from third-party calling tools into the CRM. Covered in this Art...
Tue, 30 Jul, 2024 at 5:58 AM
Instagram DM - Action: The workflow action Instagram DM allows you to send an Instagram DM to the contact (contact needs to have previously messaged a c...
Tue, 3 Sep, 2024 at 11:38 PM
Staying updated on client interactions is crucial for efficient communication and team collaboration. This guide explores the functionality, benefits, and...
Fri, 3 Oct, 2025 at 4:05 PM
TABLE OF CONTENTS Overview Guide on How to Set Up Conversation SLAs Step 1: Navigate to SLA Settings Step 2: Choose How SLAs Apply Across Channels ...
Mon, 13 Oct, 2025 at 12:35 AM
TABLE OF CONTENTS About TikTok Messaging & Comment automation Integrating your TikTok account How will TikTok Comment automation work? Setup Trigge...
Mon, 13 Oct, 2025 at 1:57 AM