Conversations View

Contact Engagement Score
Wed, 24 Jan, 2024 at 12:21 AM
How to use Conversation Filters & Bulk Actions Overview
The Conversation left panel is a new addition to the Conversations UI, which helps users filter conversations & perform various actions on them. Fea...
Fri, 26 May, 2023 at 1:28 PM
How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
Our email composer is equipped with the functionality of CC and BCC capabilities, providing a robust emailing experience. This feature allows users to effec...
Tue, 18 Jul, 2023 at 11:36 AM
Conversations FAQs
Q. What attachment types are supported in Conversations? A: Conversations supports the following attachment types: .pdf, .docx, .doc, .csv, .xlsx, .x...
Wed, 3 Jul, 2024 at 10:39 AM
Workflow Action - Log External Call
This document explains how to use the workflow action - Log External Call, to log calls from third-party calling tools into the CRM. Covered in this Art...
Tue, 30 Jul, 2024 at 5:58 AM
Instagram DM - Workflow Action
Instagram DM - Action: The workflow action Instagram DM allows you to send an Instagram DM to the contact (contact needs to have previously messaged a c...
Tue, 3 Sep, 2024 at 11:38 PM