LeadConnector

Maintaining consumer trust in the voice communication channel is critical. Consumers expect to receive wanted and personalized communications, while being p...

Overview If your business calls are being flagged as 'Spam Likely' or 'Scam,' it can reduce answer rates and harm your credibility. This gu...

TABLE OF CONTENTS What is A2P 10DLC and the TCR? What do I need to do? Types of Registration The Registration Process Registration Comparison Table A...

Overview SHAKEN/STIR is a set of protocols designed to authenticate caller ID information and verify that it is coming from a legitimate source. It uses...

Overview CNAM (Caller Name Presentation) is a feature in the U.S. public telephone network that associates your phone number with a business or personal...

Overview For new Agencies (where the agency account is less than 7 days old), a warm-up period is applied to control SMS sending limits. This helps ensure ...

Coming soon.

Overview KYC (Know Your Customer) verification is a crucial step to ensure the authenticity and security of user identities. On Persona, this process he...

Overview This article explains the billing statement requirements for the upcoming number porting feature in lead connector. When you port your existing ...

Good news! We’ve simplified A2P (Application-to-Person) requirements to make messaging across the United States and Canda more consistent, reliable, and com...