Conversation AI
The Auto Follow-Up feature in conversation AI empowers your bot to automatically send timely outbound messages to contacts who have gone inactive, asked for...
Sat, 6 Jun, 2026 at 4:44 PM
Deliver exceptional customer experiences by ensuring your AI bot knows when to step aside for a real person. The new Human Handover feature in conversation ...
Sat, 6 Jun, 2026 at 5:10 PM
This article explains how to create a snapshot of fully configured Conversation AI bots, including bot prompts, actions, settings, and training data. Bot sn...
Sat, 6 Jun, 2026 at 5:30 PM
Conversation AI on mobile brings AI-powered customer replies into the mobile apps, helping users manage conversations while away from desktop. This article ...
Wed, 17 Jun, 2026 at 12:04 PM
Bot Status for Individual Contacts gives your team more control over when the AI assistant should respond, pause, or remain inactive for a specific contact....
Wed, 17 Jun, 2026 at 12:34 PM
This article provides a step-by-step guide to setting up Conversation AI V3 using the Guided Form approach. With the Guided Form method, you can create bots...
Wed, 17 Jun, 2026 at 1:20 PM
Ask AI can build a Conversation AI bot that reflects how your business communicates across calls, emails, SMS, social messages, and Live Chat. After creatin...
Fri, 24 Jul, 2026 at 6:11 AM