Conversation AI
TABLE OF CONTENTS Introduction Why Use This? Step-by-Step Guide to Configuring the Transfer Bot Action Step 1: Navigate to the Bot Goals Tab Step 2: C...
Thu, 3 Jul, 2025 at 12:05 AM
TABLE OF CONTENTS Introduction Why Use This? Step-by-Step Guide to Using the Guided Form Bot Step 1: Go to the Create Bot Page Step 2: Input Brand...
Mon, 30 Jun, 2025 at 2:05 PM
TABLE OF CONTENTS Introduction Why Use This? Step-by-Step Guide to Configuring Auto Follow-Up Step 1: Navigate to the Bot Goals Tab Step 2: View an...
Thu, 3 Jul, 2025 at 12:06 AM
TABLE OF CONTENTS Introduction Why Use This? Step-by-Step Guide to Configuring Human Handover Step 1: Enable Human Handover ToggleNavigate to the Bot G...
Thu, 19 Jun, 2025 at 9:48 AM
In Conversation AI, an important option for building the bot is the Flow Based Builder. It provides a rich visual interface for laying out the conversation ...
Mon, 13 Oct, 2025 at 10:07 AM
This capability enables AI bots to intelligently detect and book appointments across multiple calendars, simplifying multi-specialty or multi-department sch...
Thu, 9 Oct, 2025 at 12:00 PM
Conversation summaries and transcripts help you quickly understand interactions without reviewing full message threads. By enabling this feature, you can au...
Fri, 17 Apr, 2026 at 4:58 PM
In Conversation AI there are several different events that can put the bot in a conversation "to sleep". TABLE OF CONTENTS Bot Settings Bot ...
Thu, 9 Oct, 2025 at 12:00 PM