Conversations View
TABLE OF CONTENTS Feature Overview How it works Why it matters How to enable Feature Overview Conversation Views let you save your most-used co...
Thu, 22 Jan, 2026 at 4:19 AM
TABLE OF CONTENTS What is SLA Performance Reporting? Where to Find SLA Reports Overview of SLA Reports 1. SLA Overview: 2. User Performance Report 3....
Wed, 15 Apr, 2026 at 9:22 AM
Access form submissions directly in Conversations to review responses and follow up faster without leaving the conversation thread. This article shows how t...
Wed, 15 Apr, 2026 at 9:43 AM
WhatsApp media messaging lets you send supported images, videos, audio files, and documents directly from Conversations. In the new Conversations experience...
Tue, 28 Apr, 2026 at 7:00 AM
Conversation SLAs (Service Level Agreements) help teams maintain consistent response times and ensure no customer message is missed. This article shows how ...
Tue, 2 Jun, 2026 at 1:28 AM